10/21/2015

Office 2016 0x80041015 Product Install System Error Message

We have been testing Windows 10 and Office 2016 since their release. This is one of the system error messages we've come across with Office Professional Plus 2016: "Sorry, we ran into a problem while trying to install the product key. If this keeps happening, you should try repairing your office product. (System error: 0x80041015)"


After uninstalling and re-installing, troubleshooting, and searching online for a solution, we spoke directly with Microsoft and received the following solution.
  1. Download and run this script to uninstall Office 2016.
  2. Reboot.
  3. Install Microsoft OneNote on its own using this link.
  4. After OneNote is installed, activate it.
  5. Install your Office Professional Plus 2016 software. (If you have Microsoft Office 365, go into the portal and download it from there.)
This should fix the system error. Microsoft is aware of this issue and are working to resolve it. For now this is the work around.

3 comments:

  1. Hi, I'm stuck ad STEP 3.
    I've started the script and it had successfully unistalled Office 2016. Then it asked me for reboot; I choosed "Yes".
    Now I'm trying to install One Note on it's own, but the 0-1011 (0) error occurs. It says I probably have a bad internet connection or probably I haven't enough space to install One Note. (Obvioulsy my wifi works as well and I have enough space on my HDD)
    Could you please help me?

    ReplyDelete
    Replies
    1. Ok, I've solved just downloading again One Note from the link.

      Delete
  2. Someone need office 2016 key can go site www.funkinyes.com to got. My key got here and after i used is works great. Hope can help you.

    ReplyDelete