We hope our clients and anyone else reading this are doing well. We spoke with and assisted some of you yesterday, and we hope to continue to help everyone get back up and running as they recover from the storm.
As of today,
telephone providers' lines are still down as a result of Hurricane Sandy, so our
phone lines cannot be forwarded or accessed. To reach us, please call
620-728-2927. This is our answering service, please leave a detailed
message and your contact information and one of our techs will get back
to you.
You can also submit help desk tickets via our website or email our help desk as per usual. See the email we sent to our clients yesterday: http://conta.cc/ScVRme. We will be updating our clients via email, Twitter, and Facebook as soon as our phone lines are back up.
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We received the following email from New Jersey
Senator Frank R. Lautenberg and would like to pass it on as it contains important information to those affected by Hurricane Sandy.
"In the immediate aftermath of the storm, individuals who are trapped
or need emergency assistance should call 9-1-1. For other information,
including road closures, transit information, and shelter locations, the
best number to call is 2-1-1. Power companies are working to restore
electricity, but it will be a long process before everyone has their
power back. Notify your power company immediately of any outages and
keep in touch until your power is restored.
PSE&G: 1-800-436-7734, www.pseg.com/outagecenter
, and @PSEGdelivers
on Twitter
JCP&L: 1-888-LIGHTSS (1-888-544-4877) or 1-800-545-7738, www.jcp-l.com
, and @JCP_L
on Twitter
AC Electric: 1-800-833-7476, www.atlanticcityelectric.com/home/emergency
, and @ACElecConnect
on Twitter
Rockland Electric Company: 1-877-434-4100, www.oru.com
, and @ORUConnect
on Twitter
Sussex Rural Electric Cooperative: 1-877-504-6463, www.sussexrec.com/outages.asp
Vineland Municipal Utilities: 1-856-794-4280, http://www.vinelandcity.org/Electric/VMEUsite
The Red Cross is working closely with local, state, and
federal emergency management teams to provide shelters throughout New
Jersey. To find a Red Cross shelter operating in your community, call
1-800-RED-CROSS or check online at http://app.redcross.org/nss-app/
.
President Obama acted quickly to issue Major Disaster
Declarations for many New Jersey counties suffering damage from
Hurricane Sandy, and I have requested that all counties in our state
receive the designation. This makes New Jersey residents eligible for a
number of Federal disaster relief programs that offer grants and loans
to individuals and loans to businesses.
The Federal Government has a website that allows people to apply for assistance online: http://www.disasterassistance.gov
.
This website consolidates the application process across several
Federal agencies, including FEMA and the Small Business Administration.
The website also reduces the number of forms you will ultimately have
to fill out, shortens the time it takes to apply, and allows you to
check the progress of your applications online.
If you want to apply by phone rather than the Internet, you can call 1-800-621-FEMA (1-800-621-3362).
While the damage suffered across New Jersey is devastating, I
know our state can rebound. Federal aid will play a crucial role in our
recovery, so please take advantage of the resources available."
We also received this email from the
NJ Chamber of Commerce that contains more important phone numbers and links:
Recovery Resources in the Wake of Hurricane Sandy
"Our
thoughts are with everyone impacted by Hurricane Sandy and we stand
ready to help our members in any way we can. If you have
problems or questions that we may be able to assist with, please call
our office at (609) 989-7888. We will continue to update you with
recovery information in the wake of the storm by email and at
www.njchamber.com.
The
U.S. Department of Homeland Security's Federal Emergency Management
Agency (FEMA) announced that federal disaster aid has been
made available to the State of New Jersey. FEMA is now accepting
applications from residents and business owners who sustained losses in
Atlantic, Cape May, Essex, Hudson, Middlesex, Monmouth, Ocean and Union
counties.
Important Phone Numbers:
To report life-threatening infrastructure problems, call (609) 963-6810.
To volunteer time or resources, call 1-800-Jersey7 (537-7397).
For business questions, call the Business Action Center at (609) 534-7789.
For FEMA disaster assistance, call 1-800-621-FEMA(3362) or 1-800-462-7585 (TTY)
Web Resources:
For FEMA disaster assistance, click
here.
For disaster assistance from the U.S. Small Business Administration, click
here.
For U.S. SBA disaster loan information, click
here."
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Stay safe and do not hesitate to contact us.
I'm excited to share my contribution to Spiceworks' Spotlight on IT series: Clone wars: Standing out from the identical MSP masses. I share what I've learned in our 15 years as a managed service provider about the best way to differentiate ourselves.
