For over five years, Baroan Technologies has been using a custom-written software to track all of our help desk tickets and on-site worksheets. For several years we had an employee manually enter each billable help desk call into QuickBooks (small business accounting software) for Invoicing. Now, using the built-in functionality of QuickBooks, the QuickBooks Web Connector, and their well-documented API, we are able to cut the work that used to take several hours each day into a single click that takes less than a minute to run.
We are constantly sharpening our own day-to-day systems by customizing the programs we utilize and integrating new software when we reach a plateau. Why not let us see what we can do to make your daily operations smoother? Contact us.